Shipping Policy

Shipping Times

Please expect your item within 2-4 weeks of purchase if shipping to USA and 2-5 weeks for other countries. When your order ships, you will receive a tracking number. If you have not received it within a couple of days of shipment, you can request your tracking number via email:

Please allow for longer processing times during/after holidays, sales or special events.

We do not guarantee arrival of shipments in time for any holidays, birthdays etc.

If an order has not been delivered in 30 calendar days (for USA) or 45 calendar days for other countries, customers must contact our customer service by sending an email to within 1 week in order to be eligible for a reorder/refund.

Return Shipping

To return your product, you should mail your product to: Progressholic, 1140 Western Road, London ON N6G0A3, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


If you have any questions concerning our shipping policy, please contact us at: